JA
Joaquim A

1 reviews | Active since Jun 2016

10 Jun 2016, 06:24

They just keep debting

<p>I called zone fitness six months ago to cancel my gym subscription due to my business failing, they said i need to pay the balance of my gym contract of which I refused because its not like my cell phone contract for which I recieved a service, phone and airtime bundles.</p> <p>Subsequently they have kept debting my account up to four times a month leaving my cheque account in minus R2800 I keep notifying then that there is no money yet they keep debting . This practice is insane an ludicrous </p> <p>King regards</p> <p>Joa**** </p>

0
Replies (1)
Zone Fitness
Zone Fitness's reply10 Jun 2016, 07:33
Official

Good Day Joa****

Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our Clubs, and would like to thank you for bringing this matter to our attention.

As discussed in the email correspondence I have sent, I have logged your complaint to both the Operations and Regional Managers of the Club, someone should be in contact as soon as possible to assist.

Kind Regards

Stephen

Zone Fitness Clubs