ZD
Zanele D

1 reviews | Active since Apr 2013

03 Aug 2016, 18:31

Theft at gym by employees worth more than R20 k

<p>On my second day of joining Zone Fitness in Lenasia, I was the only person training in the ladies section when I stepped out to get water and when I returned my bag was gone. There was noone else in there while I was there except the maintenance man that kept waltzing in and out and from the water dispenser that was noone that went in. It has to be someone that came in from the back and saw that I was in the front. My bag has my ID, drivers, car keys, bank cards, retail cards, iphone 5s, LG G3, earphones, cosmetic bag, cash, iphone earplugs all worth more that R20 000 was ****** from me, the management dragged their feet, didnt lock the gym down immediately and search everyone (employees), search lockers and eveyone leaving after the incident. The cops were called hours later and there are no cameras! I am deeply hurt, frustrated and angry and curse the day I joined that hell hole. I was there from 11 am till 6pm with no resolution, no hope, no faith that the management cares or will escalate or continue looking for my stuff. This is obviously an inside job and the perpetrator/s know that there arent cameras and they know all the spots to hide stuff they ***** since I hear its the norm to ***** members possessions. I will take this further and will not rest until the *****/******* are brought to book! A gym cannot be run like that, why areny there cameras and security personnel?!? My personal possessions are floating somewhere, my phones have important and personal data and those are in the hands of strangers right now. I know have to gather money and run up and down blocking, phones, cards, getting sim swaps etc. I am unemployed, where the hell am I meant to get new phones, money to apply for new docs, get new car keys etc! I couldnt even vote today and now my life is standing still because of selfish people/person. I pray to the Lord that my possessions are restored. I will drag this gym to the mud and I will not rest till I do!!!!!! I am still in shock and feel like I'm dreaming.</p>

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Replies (1)
Zone Fitness
Zone Fitness's reply04 Aug 2016, 08:14
Official

Good Day Zanele

Firstly I would like to apologize for the unpleasant experience you have had at one of our clubs, and would like to thank you for bringing this matter to our attention.

I have logged your complaint to the Regional Manager of the Club, who should be in contact as soon as possible to assist.

Kind Regards
Stephen
Zone Fitness Clubs