IF
Inshaaf F

1 reviews | Active since Jan 2013

14 Oct 2015, 13:26

stupid choices

I would like to thank you as well as your colleagues for dealing with my query and doing your best to sort this out for me and my sister. This means a lot to me as most companies would not do the same thing especially when the customers are from certain areas. I can say without a doubt that Zone Fitness is really fantastic with their service levels as well as customer care. You could have at any time told me that I am not the customer and that my sister must contact you herself but you did not, and for that I am so grateful that respected the fact that she is still young and made a stupid decision. Yes you say bad choice, I say stupid choice. <br> <br> By your actions, the steps you took and turnaround time it took you to resolve my query I would recommend any body to Zone fitness and I will recommend everybody to join you. The only thing I ask is that you please inform your customers what they are signing.<br> <br> so if there is anybody not in a gym join Zone toda.

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Replies (1)
Zone Fitness
Zone Fitness's reply14 Oct 2015, 14:02
Official
Hello Qadirah,

Thank you very much for taking the time to provide us with the positive feedback, we are very pleased that you had such a positive experience in dealing with one of our clubs, and that they could assist you in a timely and professional manner.

Kind Regards
Stephen
Zone Fitness Clubs