****** goods/theft

I am very disappointed in my first attempt of joining this gym. I joined end of January and never got an orientation and only to find that when I left my puma takkies, water bottle and toiletries overnight in the locker. the gym as their security procedures cut the lock and kept my possessions. It was on a Saturday when I spoke to the receptionist and she advised that my possessions have been recorded in their lost and found file. When she searched for my belongings they were not there so she advised me to come again on Monday. When I went on Monday to find out the person who took the stuff out of my locker was not available and I asked to speak to the Manager. I told the Manager I am not aware of the fact that we are not allowed to utilise the lockers overnight and advised her I never got orientated. After I signed into the gym membership, I started immediately attending classes. It has been a week since my last visit there and the Manager assured me that they are investigating the matter. However the gym has deducted their monthly fee for February and I am unable to commence with my classes because of my ****** my takkies and I kindly advise this matter be attended before I start involving the Police. It is highly unacceptable!