SA
Shay A
1 reviews | Active since Mar 2016
21 Apr 2016, 12:38
still waiting
I have been contacted by Sharon from the wynberg branch, I have advised the person who refused to give her name when calling the branch. She put me on hold for a long time waiting for Sharon to get to the phone. I left my details and requested a call back. As usual nothing and no one called. But they're so quick to send me texts regarding 4 months unpaid debt which I have not even app**** to at first. If this is how they collect business I'm definitely going to take this further. I have had enough
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Zone Fitness's replyOfficial
21 Apr 2016, 12:46Hello shaytamlynabraha,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply21 Apr 2016, 12:46
Official
Hello shaytamlynabraha,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs