1 reviews | Active since May 2016
****med and want my money back
<p>Zonefitness wynberg consultant ****med me into taking a 24 mnth contract instead of 6 months, I reported it to wynberg branch and nothing happened I ended up paying the 24 mnth which I think was unfair. I want my money back. I didn't make use of the services because the other 18 months because I thought it was only 6 months. Also I called head office today because I received an sms that I owe them money after 2011. It's 2016 seriously!!!. I again laid a complaint and like usual I was promised a call back by Kurt who never called back. I cancelled my contract once my last payment was done and still a bill accumulated I am now searching for the ceo details and want to contact Britz de toit who's details I cnt find as a partner he should know the ****s going on. I need someone to urgently call me ND sort this out. I'm done and tired of zone fitness. Nothing was really explained to me I had to find out things as time went on I requested a copy of my contract and the statement and was told I must wait 2 weeks. I cancelled my contract No1 can tell me whr this R785 comes from and how this will b fixed, I'm afraid it's 2011 all over again no feedback and nothing being resolved. I want the money of the other 18 months back seeing that I was forces to pay it coz I got called from an accounts lady who said all kinds of things. Now after 5 years of no contact or sms or letters I received an sms today. When will justice take place with the sneaky consultants that wants commission and ends up failing u by lying to u. I want action</p>
Good Day Ms Adams
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in the email correspondence sent, I have logged your complaint to both the Operations and Regional Managers of the club, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Good Day Ms Adams
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in the email correspondence sent, I have logged your complaint to both the Operations and Regional Managers of the club, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
