Refusing to transfer account to daughter:

I have 3 accounts, one for my wife and two for my daughters. One of my daughters' account expired and I wish to transfer my wife's account so that my daughter can take over. My wife moved back to our home country.<br> <br> I went to Zone Fitness in Brackenfell, and they told me I have to provide proof that my wife is no longer in SA. I DO NOT HAVE TO PRODUCE PROOF because technically all the three are the same account because they are the same family AND the installments are being paid by one person.<br> <br> Surely there are cases where people have to use common-sense. If the account holders were not from the same family OR if the installments were being paid by different people, it would be understandable