1 reviews | Active since Mar 2014
Quantity vs Quality
Zonefitness Willow bridge hasn't had a time table change in a very long time and when that change was requested, in a nutshell I was told that it depends on the number of people. There are brilliant classes which produce the best results in terms of fitness but the attendance is poor due to the fact that these classes are late in the evening. These classes are the only reason why some of us still have a membership as we were hoping that they would eventually revolve the time table to balance things out. There are 3 shape shift classes per week that are around 17:00 where one thing is done over and over again and this has been going for the past +- 3 years. There's only 1 instructor who caters for everyone's needs in a class and we all have grown significantly since attending her classes, but the classes have been late since I joined this gym and I find this to be very unfair. They are not prepared to change the time table to cater for other people, the priority is very clear here...quantity over quality. As a fitness entity, I thought quality fitness would be high up the rank. What this means is either accept the time table as it is or go elsewhere, the minority doesn't count.
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged you complaint to the Operations & Fitness Managers of the Club, as well as our National Group Training Manager.
Someone should be in contact as soon as possible to address your concerns.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged you complaint to the Operations & Fitness Managers of the Club, as well as our National Group Training Manager.
Someone should be in contact as soon as possible to address your concerns.
Kind Regards
Stephen
Zone Fitness Clubs
