Putrid customer service!

I took membership a year ago at the gym in Lenasia. I requested my contract last for 6 months as that option was available. After my contract being completed by the consultant and not allowing me to read over what was signed and he stated it under two years which I did not approve , I queried the duration of my contract to someone named Nishen Pillay who did not help me one bit ! Nor the female gym manager I called numerous times and yet it was still not resolved or followed up with.

They’re customer service was disgusting. They have no Client etiquette whatsoever. Yet when payment isn’t made they’re quick to call. I paid up until the six months and then I stopped as I no longer attended the gym. I refuse to total up the balance of that contract as I did not approve of it. The guy that sold me the membership resigned a month after my membership. Clearly something wasn’t right!