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Natasha S

1 reviews | Active since Jan 2011

18 Feb 2015, 15:36

PROMISED BUT NOT DELIVERED

Please advise how I can go about cancelling my contract with Zone Fitness, without being held responsible for the remainder of my contract. I signed a contract without viewing the gym as it was still under construction. I was promised that the gym will have a kiddies section. To my surprise when the gym opened there is no kiddies area. After numerous emails I still do not have satisfactory answer. This was my entire reason for joining the gym. Also I was there once and the gym is so busy that you cannot gym properly. I have the thread of emails if your require this.

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Replies (1)
Zone Fitness
Zone Fitness's reply19 Feb 2015, 07:10
Official
Hello NatashaS69,

Thank you for bringing this to our attention.

We will investigate and be in contact with you soon.

We do apologies for any inconvenience

Kind Regards
Ilse
Zone Fitness Clubs