1 reviews | Active since Jan 2025
poor service and customer care at zone fitness
So their contract is auto renewal, and they are supposed to alert you prior to the end of your contract about conclusion of your contract so they never did that until today when they call to tell me my contract is auto renewal and it concluded by end of August. But continue debiting on me while is their duty to alert me of this finer auto renewal of the contract. How could you go and cancel and contract which has run its course.
So if i did not ask the consulate about the duration lapse of my contract they will continue debiting me for a contract that lapse, where is fair practice and protecting their customers. So ****ed they even have guts to tell me to cancel my contract which they will still charge me for next months because their admin process is 20 days
