Poor Reception in Customer Satisfaction

Signed for a gym membership in Sept. 2014 during the promo season, before the official opening of the Branch in Arcadia. reason to sign for a membership was that I, as a consumer identified the need for fitness and healthy living.<br> The gym was at my convenience, in regards of proximity, need and affordability. As a student, i signed a contract under the impression that I can afford to pay monthly subscription looking at the allowance that was been provided at that time. The sales representative provided with a contract that had conditions, that were supposed to be explained before she can allow any client to sign before reading. Paid a non-refundable fee of R50 to obtain membership card under the agreement that you only start paying gym fee at the beginning of the month of December, since the gym wasn't yet launched.<br> Later in November (before the official operations of the gym), I went to Zone Fitness to cancel my membership due to the following: Relocation and changing of academic institution. I were rudely told that i have to pay the amount of R3 960.00 because I have signed a binding contract with that condition. I've been getting debit orders of something I never utilised!