JJ
Janine J

1 reviews | Active since May 2016

09 May 2016, 08:19

Paid Up Many Years Ago

<p class="MsoNormal"><span style="font-size: 10.5pt; line-height: 115%; font-family: Verdana, sans-serif; color: #555555; background-color: white; background-position: initial; background-repeat: initial;">I have paid up my account in 2008 and cancelled my Gym Member ship. &nbsp;I&rsquo;m receiving calls every day from some attorneys telling me that I owe Zone Fitness money. I contacted the Zone Fitness Life Centre Johannesburg and was advised that there is new Ownership and have no records from before, is this now my fault that my details was not removed from the database? I want my details to be removed from the data base and also from the attorney's data base. I&rsquo;m not going to pay again for something that I have paid for already and settled many years ago. I want this sorted out. Janine ***</span></p>

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Replies (1)
Zone Fitness
Zone Fitness's reply09 May 2016, 11:14
Official

Good Day Ms Jackson

Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our Clubs, and would like to thank you for bringing this matter to our attention.

As discussed in our phone conversation, I have logged your complaint to our National Debtor Manager, she should be in contact as soon as possible to assist.

 

Kind Regards

Stephen

Zone Fitness Clubs