NZ
Nompumelelo Z
1 reviews | Active since Nov 2015
23 Feb 2016, 10:32
Not reasonable
Good day <br> <br> I have a problem with zone fitness, I went there with a friend as an extra member to check out the place, then a guy called Tumelo said they will offer me a temporary card until I become comfortable with the place then i can join, I was too excited then I agreed, I went there twice then I stopped, but now they are saying I'm a member and debiting my money every month, I stopped them and now they are sending me to the lawyers. That is so sad, I don't know what to do they have ******* me :(
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Zone Fitness's replyOfficial
23 Feb 2016, 11:54Hello MpumeeZwane32,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply23 Feb 2016, 11:54
Official
Hello MpumeeZwane32,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, as well as the Regional Manager, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs