not a happy customer

My name is Muriel Brown, I have been a member with Zone fitness for almost 2 years now, I signed my contract with them in March 2014, the gym only opened in November that year. I want to highlight a few complaints that have been raised to Zone fitness management and nothing has been done till this day. So we decided to forward this to so you can assist. Don't get me wrong we love working out at the gym but have a few unresolved issues which we believe can be resolved. <br> <br> o Hygiene at the gym: the bathrooms showers are dirty, the walls are never s****ped or cleaned, and the drain is always blocked and never unblocked till we complain a number of times.<br> o The aircon system is not strong enough to accommodate everyone at the gym especially at pick times. They need to improve in this. <br> o Gym equipment: we have been requesting for more gym equipment like steps, mats and bum bells in different sizes. <br> o Spinning classes: more cycling bikes <br> o The aerobic classes are very stuffy we need bigger fans. <br> <br> You kind assistance in this regard will be highly appreciated. <br> <br>