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evelyndmokoena E

1 reviews | Active since Apr 2017

25 Mar 2015, 06:36

No Tuesday spinning after complain

Hi, I logged a complain about Zonefitness spinning class on 3 March 2015 here on Hello Peter. I got promised that the class will be back and they marked my complaint as resolved. Matter is still not resolved. I was promised members will be notified via sms and placard when the class is back and nothing like that was done. Yesterday, the class was still not back. Staff are clueless on what's happening. No communication between management, staff and members. Mickey-mouse gym indeed.

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Replies (1)
Zone Fitness
Zone Fitness's reply25 Mar 2015, 09:25
Official
Hello edmokoena,

Thank you for making us aware of the matter.

We will follow up immediately and have someone contact you with feedback

We do apologies for any inconvenience

Kind Regards
Ilse
Zone Fitness Clubs