1 reviews | Active since Jan 2016
Misleading contract
I feel violated and mislead in to day light ******* so i failed a debit order in september and have been going through some financial difficulty been trying to get out of it but just to find out ...your company has been trigger happy on my bank account with debit orders i fail to see where on your contract it says we can debit like mad??on the contract where you put the bank details on you do state you would resubmit the debit orders if it fails on a day you choose which im fine with, but what it should say is \we will resubmit debit orders if it fails till we recieve the money and you responsible for charges"but on the other page you get with the contract so that we \""normal\"" people can understand what it says you would debit on the day if it fails you would resubmit on a day you choose if failed again would double debit on the next debit day (mislead much) if you did what you said you would i wouldnt have pulled up charges to R2000 in three months i feel for every trigger happy debit order after ur first resubmission you should reimburse me cause i do actually feel this is in direct violation of the consumer protection act """
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I have logged your query to the Operations Manager of the Club, as well as our National Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I have logged your query to the Operations Manager of the Club, as well as our National Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
