****MING CUSTOMERS INTO PAYING FULL 24 MONTHS SUBSCRIPTION

Im writing this in hopes that other may see how ********* the cancellation process for this subscription is.

you have 5 business days upon sign up to cancel.this has to be done in branch -I was advised by the agent I could attend any branch - Unknowingly went to my closest branch and they could not even find my Subscription

My request for cancelling was sent on the 17th business day from the date that I have signed up and this not allowing enough time for me to give 20 business days notice.

Now I have been informed that I have to pay the entire subscription for the Full 24 month.

FIY my subscription was only loaded on the 22nd April -to which i received sms confirmation, after enquiring about cancellation via a contact us forum online.