****mers

I lost my job and was unable to pay my account I then attempt to make a arrangement to pay my account was provided with a email address emailed the finance department and didn't receive a response I then proceeded to call them was told to call a nimble I then proceeded to call them and was told that my account isn't with them. Now I am forced to pay R6000 and have a bad credit score for something that I wanted to pay originally they don't look after there customers don't sign up with them as even when you want to pay you can't