Late coming is unacceptable

The most horrible branch ever ,Zone fitness campus square ,how can a branch open 29 minutes late ,no apology nothing just a bunch of your rude staff members staring at us ,We don't pay our debit orders for you guys to open late it's unacceptable and very unprofessional ,how cam a whole branch have one key holder what happens in a case whereby that person has an emergency ??People must just decide whether they want they jobs or not ....it's that simple ....Campus square does not even deserve a 1 Star rating their service is horrible