CW
Carmen W
1 reviews | Active since Jan 2011
09 Apr 2015, 12:31
Incorrect information
A month ago I contacted Zone Fitness Bellville wanting to know how to do a branch transfer, I was advised by Daylene that I need to do the transfer at the branch I want to move to... So I go to Parow's branch at 6am and I am told by the Receptionist that I need to do the transfer at Bellville's branch!!!<br> <br> Contacted Bellville and to Joe, who was highly upset that Parow sent me back to Bellville, really now?????<br> <br> Maybe I should have stayed with Virgin Active as this service is pathetic!<br> <br> I want to do the transfer (n card) and I want this transfer done for FREE as ZONE FITNESS is sending me on a ****** wild goose chase OR want this contract cancelled!!!<br> <br>
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Replies (1)Zone Fitness's replyOfficial
09 Apr 2015, 14:11Hello angry222,
Thank you for bringing this matter to our attention
We will investigate the matter and the Sales manager of the Bellville branch will be in contact with you soon to assist. We do apologies for any inconvenience caused.
Kind Regards
Ilse
Zone Fitness Clubs
Thank you for bringing this matter to our attention
We will investigate the matter and the Sales manager of the Bellville branch will be in contact with you soon to assist. We do apologies for any inconvenience caused.
Kind Regards
Ilse
Zone Fitness Clubs
Zone Fitness's reply09 Apr 2015, 14:11
Official
Hello angry222,
Thank you for bringing this matter to our attention
We will investigate the matter and the Sales manager of the Bellville branch will be in contact with you soon to assist. We do apologies for any inconvenience caused.
Kind Regards
Ilse
Zone Fitness Clubs
Thank you for bringing this matter to our attention
We will investigate the matter and the Sales manager of the Bellville branch will be in contact with you soon to assist. We do apologies for any inconvenience caused.
Kind Regards
Ilse
Zone Fitness Clubs
