TM
Thobekile M
1 reviews | Active since Feb 2012
04 Mar 2016, 04:42
Inadequate gym equipment
Zone Fitness in Acardia does not have enough gym equipment to cater for areobics class. There are few steps being shared amongst the rest of the members and members only get them only get them on a first come first serve basis. Some of them are broken with unstable legs which might even endanger our lives. The bags are also not in good shape, toned apart and very few. Also the bars are very few. This results to regular members who attends classes being turned away everyday due to insuffiecient gym equipment. This happens on daily basis on the morning and afternoon. Management does not do anything even when we report this.
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Replies (1)Zone Fitness's replyOfficial
04 Mar 2016, 09:06Hello Angeline38,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I tried to give you a phone call, but unfortunately only got your voicemail, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager.
Someone should be in contact as soon as possible to address these and any other concerns you may have.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I tried to give you a phone call, but unfortunately only got your voicemail, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager.
Someone should be in contact as soon as possible to address these and any other concerns you may have.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply04 Mar 2016, 09:06
Official
Hello Angeline38,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I tried to give you a phone call, but unfortunately only got your voicemail, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager.
Someone should be in contact as soon as possible to address these and any other concerns you may have.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
I tried to give you a phone call, but unfortunately only got your voicemail, I have logged your complaint to the Operations Manager of the Club, as well as the Regional Manager.
Someone should be in contact as soon as possible to address these and any other concerns you may have.
Kind Regards
Stephen
Zone Fitness Clubs
