CN
CANDICE N
1 reviews | Active since May 2012
29 Jan 2016, 11:25
Inaccurate info
Good day<br> <br> I'm not finding any joy in calling your \head office\" number ***. <br> I requested for gym access history 28/01/2016 and received an email 29/01/2016 with inaccurate info.<br> No one besides a \"Stephen\" is able to assist and apparently he is not office based. Could be working from Bellville, Rondebosch...anywhere.. they don't know. Really now??? Your client service really sucks!! <br> Can someone call me today still. "
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Zone Fitness's replyOfficial
29 Jan 2016, 12:10Hello bell-nyman,
Firstly I would like to apologize for any inconvenience caused, by not being able to get in touch with me.
As mentioned in our phone conversation, the access reports are drawn from n central server, and if there seems to be discrepancies, I will have to send it through to my superiors to look in to.
I have logged your complaint, and will keep you up to date with the developments as I receive them.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for any inconvenience caused, by not being able to get in touch with me.
As mentioned in our phone conversation, the access reports are drawn from n central server, and if there seems to be discrepancies, I will have to send it through to my superiors to look in to.
I have logged your complaint, and will keep you up to date with the developments as I receive them.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply29 Jan 2016, 12:10
Official
Hello bell-nyman,
Firstly I would like to apologize for any inconvenience caused, by not being able to get in touch with me.
As mentioned in our phone conversation, the access reports are drawn from n central server, and if there seems to be discrepancies, I will have to send it through to my superiors to look in to.
I have logged your complaint, and will keep you up to date with the developments as I receive them.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for any inconvenience caused, by not being able to get in touch with me.
As mentioned in our phone conversation, the access reports are drawn from n central server, and if there seems to be discrepancies, I will have to send it through to my superiors to look in to.
I have logged your complaint, and will keep you up to date with the developments as I receive them.
Kind Regards
Stephen
Zone Fitness Clubs