TS
Tanya S

1 reviews | Active since Sept 2010

13 Mar 2015, 15:04

Illiterate people working there

I have posted TWICE on their facebook wall NOT to debit my account but seems they a bunch of illiterate idiots!!! They have now tried for the 3rd God damn time to debit my account this morning!!! Now I'm owing the bank for 3 unpaid debit orders!!!! I told the idiots that there is NO money in the account and was having problems with my other card but they don't give a damn they just for money!!! The stupid Elizabeth sent me an sms with her email address on which I mailed her this morning but she NEVER responded!!! Later I got an sms with simone's email address on!!! They NOT listening and people like this will make that I close my damn bank account and they WON'T see a cent ever!!!! I told them I'd pay the money as soon as I get in cash by the gym but they just keep rushing a person!!! All they do is give pathetic service!!! NO customer service at this place at all, I'm actually regretting joining with them!!! Won't advise anyone again! Tanya ***

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Replies (1)
Zone Fitness
Zone Fitness's reply16 Mar 2015, 09:45
Official
Hello Poenoe,

Thank you for making us aware of this matter.

We will investigate and have the Debt manager contact you soon with feedback

Kind Regards
Ilse
Zone Fitness Clubs