NB
Nasiphi B

1 reviews | Active since Nov 2015

15 Mar 2016, 21:20

How embarassed I am for the owner of Zonefitness

This morning after working asual I requested a hairdryer at Zone Fitness Strand Street. I was handed a tiny thing that looks like a dolls hairdryer that left me with damp bushy hair. When i laid a complaint \managers stated that Zonefiness will not be buying any R299 hairdryer and a dryer is not a compulsory facility its was just an extra thing\" How can it be a thing when a gym has showers? When I asked her who authorised the use of that thing she said\" I did\" . when i asked for headoffice details sarcasticly she refered me to the website. The receptionist asked me if I was royal member? coz facilities in here depend on how much you paying. That was new and I want to know the hairdryer that is used in Strandstreet is it the new Zonefitness standard? I was told I was the firt one to lay a complaint and she will not spend a lot of money on that facility due to neglegence of paying members. Now i want to know should I consider another gym that doesnt see a hairdryer as \"just an extra thing\" but as a compulsory facility for its members. The manager on duty didnt give me her name and the was no sign of a name tag. time was 18:00 pm . It was showers, drinking water now the hairdryer.mmm"

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Replies (1)
Zone Fitness
Zone Fitness's reply15 Mar 2016, 21:29
Official
Hello Nasih,

This is unacceptable behavior from our
Staff. It will be address immediately.