Horrible Customer Service

Please sort out my account and unblock my card, my precious time has been wasted already because of poor service I have received from ZoneFitness.

I do not owe R30 late fee I paid my account on the 26 November and I have been communicating for my debit order to be cancelled the whole month of November. I was told if I pay to your bank accounts directly and send proof of payment which I did, my payment won’t be late. The proof of payment has been sent to both Philippi and Bellville branch same day.

How long does it take to allocate a payment? I’m not pleased with your service I have a lot to do than going to the gym only to be returned, I am not paying your service for such inconvenience.

Ps this is an ongoing issue I’m not paying another late fee.