TM
Tembeka M

1 reviews | Active since Aug 2016

25 Aug 2016, 15:39

Harassment by zone fitness

<p> </p> <p> I went to enquire about gym at zone fitness women at kloof.</p> <p>same day before I left I said I don't want it since</p> <p>they gave me different conditions to people I knew</p> <p>they were using the same gym.</p> <p>a week after that I was harrased of I changed my</p> <p>mind, that turned into every day calls which I still</p> <p>said no 2 months after money was taken off my</p> <p>account which I reversed it and when back to the</p> <p>gym to ask which they said there's nothing they</p> <p>can do.</p> <p>it's been more than a year now I'm still being</p> <p>harrased to pay for something I never agreed to.</p> <p>if this is how gyms get their money you won't be</p> <p>getting a cent from me and I need this fixed.</p> <p>Cause its now causing me not to get jobs I want</p>

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Replies (1)
Zone Fitness
Zone Fitness's reply26 Aug 2016, 07:51
Official

Good Day Tembeka

Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention, and allowing us the opportunity to investigate.

As discussed I have logged your complaint to both the Operations & Regional Managers of the Club, someone should be in contact as soon as possible to assist.

Kind Regards
Stephen
Zone Fitness Clubs