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Princess M

1 reviews | Active since Mar 2017

27 Jul 2017, 16:13

Harassed

<p>I signed up for membership card in January if I am not mistaken, I was willing and wanted to gym before I even started the guy by the name of Andre from Commissioner street who was helping me with my application started calling me and texting me at night of which didn’t sit well with me and asked him to stop calling me of which he didn’t and continued till my Fiancé jumped in. He then called me again apologizing and I asked him to cancel the membership as it was before the 30 days and he promised he would as he didn’t want me to report him as he would lose his job.</p> <p> </p> <p>3 months later I get a call from a lady by the name of Hilda who advised my account was outstanding, I told Hilda what had happed and thought the membership was cancelled in January already and she (Hilda) said she doesn’t know what to do but will see what she can do and come back to me of which did not happen. I then sent Hilda an email in May after getting SMS’s which she didn’t not respond on as well.</p> <p> </p> <p>Now I am getting emails saying my account is overdue and legal actions will be taken.</p> <p> </p> <p>I feel so harassed by Zone Fitness Gym, I no choice but to also advise my Legal representative about this issue as I am not getting any joy from anyone even the collection lady herself Hilda couldn’t even help or failed to respond to my email I have sent.</p> <p> </p> <p>Hilda could have done something if she was doing her job well as she is the one who called me.</p> <p> </p> <p>I pass by the gym every day and to think my opportunity to be part of such a nice gym was taken away just.</p> <p> </p> <p>I will not be paying for services i did not use at all as i was told te account would be cancellled.</p> <p> </p> <p>Card number provided ********** 4.</p> <p> </p> <p>Regards</p> <p>Very Heated Customer</p> <p>Princess Mabasa</p> <p> ********** 139</p> <p> </p> <p> </p> <p> </p> <p> </p>

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