Fourth debit order so far in one month, still unpaid.

Item: Zone Fitness
Rating: 1

Starting at the end of April, the 28th, when my membership debit order was deducted but not enough funds were in my account. Bank charges went off my account the same day and then without notice another debit order was sent but then bounced off again 5 business days after the initial debit order due to an additional amount of R30 required for late payment, I wasn't advised of this until I contacted them but still understood when I was told about it. SMS's were sent notifying me that my account is in arrears but nothing as to when another debit order would be sent until the 16th of this month, I received a phone call from the branch in Lenasia letting me know that I have to make payment or have the required amount in my account by the 22nd of May. I comp**** and told the agent that I would make a plan to get the funds because I am a student, which was stipulated on my contract, but nonetheless an agreement was made for the 22nd of May. Today after depositing more than sufficient funds into my account my balance came up as a negative and soon after found out that I've incurred more bank charges due to 2 more debit orders sent before the 22nd to my account. This is nothing less than exploitation and it puts me, at this young age, in a position of having my credit record ruined. Tomorrow, which would be the 22nd of May, my account will still be in a negative and probably be pushed further down the negative side. My complaint is on the lack of communication, communication that should've have been sent from the company but was not done, there is no reason for such but I am sure that it's far from the term customer service. The cost on my side totals up to 2 and a half months of membership fees which now still remains unpaid and leaves me to deal with more unnecessary charges and outstanding payments simply because of no care or interest given by Zone Fitness.

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