LM
Lolly M

1 reviews | Active since Jan 2019

02 Jan 2019, 11:07

Financial Setback - Zone Fitness

Since I took up a contract with Zone Fitness I have had issues. First was that I did not have the option to make payments for the membership/subscription myself and second that I was harassed by the guy who signed me up for weeks to get me to go to gym. It just doesn't fit my schedule. I then wanted to cancel my contract and was informed about a penalty fee for cancellation payable monthly until my contract end date. I changed my mind and opted to allow my younger brother to go using my card, this was not permitted. Weird. Anyway, I had initially given a date which was agreed upon for my account to be debited for my membership and Zone Fitness did not stick to this, therefore forcing me into a corner of having to work my budget around to ensure that money was always readily available in my account for when they had decided to debit. Following this change, I had a financial hiccup which did not allow for money left in my account and debits bounced, I had no number to contact to arrange payment and with each attempt to debit that failed my bank charged me +/-R52 which has lead to R654.56 being taken by my bank from my account setting me back from laptop repair payments. I am appalled at the lack of professionalism and would just like to know who to approach with this pending issue because I have now completely had it. I am beyond over Zone Fitness even without using the gym.

I WANT TO CANCEL TODAY, PLEASE HELP!!!

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