KS
Kim S

1 reviews | Active since Dec 2015

15 Feb 2016, 21:55

Feedback promised - Bunch of *****!

Manager calls me regarding my complaint and promises to speak to the regional manager and call me back within the next 2 days.<br> I asked him to send me an email confirming this, he did not do that either.<br> It has been a week - No feedback!<br> What kind of business are you running???<br> I want feedback on my last query!!! Stop with the damn lies!!<br> If this is the only way I will get a response from you then so be it!<br> I will let the world know what a useless bunch of ***** and ******* you are!<br> They reversed my very last payment of my contract and did not inform me about it for 2 years.<br> The interest on this R150.00 that they reversed now stands at R1900.00 and they expect me to pay them this amount of money for a mistake they made.<br> Now that they have been caught out, they don't get back to me while they are clearly still piling up the interest on this account!!<br> I want nothing to do with you ********ters!!<br> When I did use the gym the so called trainers couldn't even give a damn when I injured myself!!!<br> You better sort this out right now!!<br> And train your staff, don't call them professional fitness trainers when they themselves can't even help with general fitness issues!!!

0
Replies (1)
Zone Fitness
Zone Fitness's reply16 Feb 2016, 10:29
Official
Hello destroyed,

Thank you for making us aware of this matter. According to the Operations manager he did try to contact you on to provide you with feedback with regards to your complain but was unsuccessful to reach you.

I believe the Operations manager have send you a detailed email providing you with more information to your complain.

Kind Regards
Zone Fitness clubs
Ilse