1 reviews | Active since Apr 2018
Fast to hand over and 0% service
I have been trying to contact head office and they sent me back to my club and so i did.
Early 2017 i joined Zone Fitness Pretoria while it was on construction and i was told that the first month( August) when the gym opens it will be for free, therefore i tied to make arrangement of freezing my membership for at least a month or two but i was told that i cant because my membership was in errors then i went to Botswana for the whole September and came with a contract showing that i am moving to another country for for months. Because I knew I was behind in my membership fees and I wanted to pay the outstanding amount so that I could go back to the gym. The reception lady told me that i was handed over then i asked to make arrangement of payment and she told me that i have to pay the whole amount once off to clear my errors and to have access I then asked to speak to the manager or anyone who can help me but i was told that the manager is not available and no one can help me since it is not their duty. She said the manager would contact me. I phoned several times and went into the club on numerous occasions. When I went in and phoned I was told i am blacklisted. When I emailed I got NO response so I phoned to follow up and she said she will help me and i need to make a payment of R1500 before month end,due to my daily limit i deposited R1000 and R600 after two days
On the 5th of April i sent query and i received an email saying that my membership has been stooped.
