False promised to trick you into making payment

In summary.<br> Gym Membership went in arrears<br> Sasha called - said I have to pay R855 to get up to date.<br> I said must I send proof of payment, she said no problem I can come in and all will be fine<br> Went in<br> All not fine<br> Membership cancelled and have to pay R2700 or something like that<br> No access to the Gym. No effort to resolve from their head office.