OG
Ongezwa G

1 reviews | Active since Mar 2015

29 Mar 2015, 07:54

False adverti*****t

I was led to believe I could freeze my account whenever I could not pay as I am a student paying with my traveling fee change. In 2014 when I went to tell Chad I am done with school therefore I won't be able to pay since I will not be getting any traveling fee. He kept dodging seeing me, I took it to manager who only froze it for 2months which was not enough because I was on a 6months course but I managed to save 400r they took half of it. My bill piled up coming to this year. When I opened school this year I was already 3 or 4 months behind. There was no way I could pay that lump amount. I need help as they are threatening me with lawyers now I am just a student I can't afford all this. If Chad didn't assure me about freezing I obviously wouldn't have joined as I am well aware of my financial status. Please help me, please. Thank you

0
Replies (1)
Zone Fitness
Zone Fitness's reply29 Mar 2015, 10:12
Official
Hello ongezwagodlo21,

You can freeze your membership once every 12 months cycle for travel or sickness reasons. It seems that management already made an exception in your case. We will investigate your allegation and provide feedback soon.