MM
Mary-Jane Maygano
1 reviews | Active since Aug 2015
28 Aug 2015, 12:41
expired contract
The gym keeps deducting from my account. My contract expired in june 03 june 2015. I was told im owing one month which I paid. Then they kept deducting, saying that I have to go in. I went In I was told that I owe the gym. How do I owe the gym for the next month. Im so disgusted on how they operate business. I dont recommend it. Every time I go in its different stories. I have decided to take this to consumer rights commission. Im not gonna let this go.
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Zone Fitness's replyOfficial
28 Aug 2015, 13:52Hello bassiem,
I would like to apologize for the unpleasant experience you had at one of our clubs, thank you for contacting us and allowing us the opportunity to investigate the complaint.
I did try to contact you telephonically earlier today, as well as via email correspondence. I have logged the complaint to the Operations Manager of the club, and we will attempt to remedy the situation as smoothly as possible.
I look forward to hearing from you.
Kind Regards
Stephen
Zone Fitness Clubs
I would like to apologize for the unpleasant experience you had at one of our clubs, thank you for contacting us and allowing us the opportunity to investigate the complaint.
I did try to contact you telephonically earlier today, as well as via email correspondence. I have logged the complaint to the Operations Manager of the club, and we will attempt to remedy the situation as smoothly as possible.
I look forward to hearing from you.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply28 Aug 2015, 13:52
Official
Hello bassiem,
I would like to apologize for the unpleasant experience you had at one of our clubs, thank you for contacting us and allowing us the opportunity to investigate the complaint.
I did try to contact you telephonically earlier today, as well as via email correspondence. I have logged the complaint to the Operations Manager of the club, and we will attempt to remedy the situation as smoothly as possible.
I look forward to hearing from you.
Kind Regards
Stephen
Zone Fitness Clubs
I would like to apologize for the unpleasant experience you had at one of our clubs, thank you for contacting us and allowing us the opportunity to investigate the complaint.
I did try to contact you telephonically earlier today, as well as via email correspondence. I have logged the complaint to the Operations Manager of the club, and we will attempt to remedy the situation as smoothly as possible.
I look forward to hearing from you.
Kind Regards
Stephen
Zone Fitness Clubs