HK
Hajera K

1 reviews | Active since Aug 2023

23 Aug 2023, 15:46

DISGUST IN ********* BEHAVIOUR

THIS IS THE WORST OF THE WORST GYM'S EVER. THEY ARE UNETHECAL TO THE MAX. AFTER TRYING TO CANCEL A MONTH TO MONTH CONTRACT WITHOUT SUCCESS I DECIDED TO SEND AN EMAIL AND I RECEIVED A CALL FROM SASHA FROM DEBTORS AND I ADVISED HER OF MY CURRENT SITUATION AND ASKED TO CANCEL THE CONTRACT WHICH SHE AGREED TO I SEND HER AN EMAIL AS REQUESTED BY HER BUT HER RESPONSE TO THE EMAIL WAS COMPLETELY CONTRADICTORY TO WHAT SHE SAID OVER THE PHONE WHEN I QUESTIONED HER ABOUT IT SHE THREATEND ME WITH DEBTO COLLECTORS REALLY AFTER I WAS THE ONE TO CALL IN TO RESOLVE THE ISSUE. FURTHERMORE, THE DEBIT ORDER WAS CANCELLED SEVERAL TIMES BUT EVERY MONTH ZONE FITNESS TRIES TO DEBIT THE ACCOUNT AND THAN HAS THE AUDACITY TO CHARGE ME FOR THE D/O REJECTION. HOW DOES ONE GET OUT OF A HOLE IF ZONE FITNESS JUST KEEPS ON KEEPING ON ADDING TO YOUR BILL MONTH AFTER MONTH WITHOUT EVEN BEING AT THE GYM. AND TO ADD INSULT TO INJOURY SASHA THREATENS ME WITH COLLECTION AGENCIES NO REALY AFTER I'M THE ONE WHO IS TRYING TO RESOLVE THIS ISSUE. THIS IS THE WORSE CUSTOMER SERVICE EVERY AND I CANNOT WAIT TO BE DONE WITH THIS HORRIBLE GYM. YOUR SERVICE IS PATHETIC & YOUR STAFF IS UNETHECAL.

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