Devastated Zone fitness member

Good evening

I had a gym membership with Zone fitness at Pretoria middestad mall. My contract term came to an end and I was on a month-to-month contract for these past 2 years. The gym closed and I was automatically transferred to Gym company (Bloed mall branch) because I didn't cancel my contract with them and it was communicated.

I then decided to cancel my contract after 2 months because I couldn't get to Bloed mall due to the distance. It was communicated via email that my contract will be cancelled since it was up to date. To my surprise I've been getting sms notifications from Gym company that my account is in arrears and there have been attempts to debit an amount of R1500 from my bank account.

I sent a follow up email to *** that I was communicating with but I got no response since the 5th of October 2026. I also sent an email to *** and haven't gotten a response yet. I'm incurring bank charges on my account which is very frustrating. I don't know where to seek assistance now.