Demand Payment No Service

<p>I have joined Zone Fitness last year 2015 and have visit the Wynberg branch as it is the only and closest branch in my suburbs.</p> <p>I went to the branch beginning last year for the first time and had a bad experience whereby the showers was filthy no hot water and the dressing room was smelling badly. </p> <p>I have approach the manager and voice my unhappiness. I have told him that I can't visit a fitness place wen the hygiene is so badly I was told that he will resolved the matter asap but to date he has never contact me.</p> <p>Early this year 2016 I received a call from Zone Fitness that I am behind on my payments I told them that I have visit there branch once in 2015 and never went back after I have lodged a complained and still awaiting a feedback. </p> <p>I have received various of calls from two people from Zone Fitness and one of them was from the new branch manager in Wynberg which was a lady. I told them that I don't have a problem to pay my fees but we need to reached a settlement as to that I have made only once used of there facility and yet my dispute hasn't been resolved.</p> <p>Two months ago I received a call from some attorney office notify me that I have been hand over by Zone Fitness. Today I have received a SMS that I need to make payment immediately. My question is where is the fairness they want money but can't resolved a simple complained or am I not allowed to lodged a complained at all but to accept things as it is........</p>