********* company

<p>So Thursday I received a text from a third party collection agency to suggest my zone account is in arrears, my two year term ended in February this year. I was told my account is in arrears, I'm not one to default on my accounts, however.. I was not told any funds were outstanding, no message, no text, email ect. The only time I was informed was several months down the line from a collection agency, obviously I posed the question to ask why I was not informed of this. The agent then informed me that zone has no call centre nor a collections department, as a result of this, I now have received a bad credit rating, for something Zone fitness is obligated to inform me about. I really am upset about this as I have paid this contract religiously for the full duration. I will be taking this complaint further as this is ******** and I want a solution as to how this will be resolved. This is absolutely herendous service from a very unprofessional company. </p>