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devan A
1 reviews | Active since Jan 2015
07 Dec 2015, 11:25
debt orders
I been at zone fitness twice since the time I have taken out a contract each month the debt orders have been done on wrong dates through that I have a bad credit now which I NEVER had, tried to cancell and they say its to early so the debt orders went off all wrong putting me in the bad. So last month 27 Nov 2015 I cancelled the damn contract and to my surprise they did again another debt order AFTER I have paid to cancel the contract. I'm getting SICK an TIRED of this **** now and I won't recommend anyone to zone fitness this has made me lose an amazing opportunity to buy a house cz of the wrong debt orders done on my account
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Zone Fitness's replyOfficial
07 Dec 2015, 11:56Hello devanallen,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged your complaint to both the Operations Manager & the Sales Manager at the Parow club, someone should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged your complaint to both the Operations Manager & the Sales Manager at the Parow club, someone should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply07 Dec 2015, 11:56
Official
Hello devanallen,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged your complaint to both the Operations Manager & the Sales Manager at the Parow club, someone should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As per our phone conversation, I have logged your complaint to both the Operations Manager & the Sales Manager at the Parow club, someone should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs