Debit orders from my account

I signed up with Dynamics in Cape Town and stopped going to the gym but knowing that my contract will end by the end of the year which it did.<br> November 2015 money was deducted from my account with a reference zone fitness I called them and told them I do not want to sign up with them and they should cancel my membership assuming they did as the was no deduction December and January. I'm now in PE my account was debited by zonetiness again and when I call them they telling they cannot trace my call and I must send an email to cancel my membership but will not be refunded the R278. What I hate the most this was the last money that I had in my account to last me up until month end.<br> <br> Hope they gain a lot of weight from my money.:-(