TU
Tatsumi U
1 reviews | Active since Feb 2014
01 Jan 2016, 06:27
Debit order after cancelling 4 months ago
Cancelled my contract and paid the outstanding fees at the end of August and the gym fees have been coming off my account every month including December!
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Zone Fitness's replyOfficial
04 Jan 2016, 15:07Hello Retacs,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with our clubs, and would like to thank you for bringing this matter to our attention, and allowing us the opportunity to investigate.
As mentioned in our phone conversation, I have logged your query to our national Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with our clubs, and would like to thank you for bringing this matter to our attention, and allowing us the opportunity to investigate.
As mentioned in our phone conversation, I have logged your query to our national Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply04 Jan 2016, 15:07
Official
Hello Retacs,
Firstly I would like to apologize for the unpleasant experience you have had in dealing with our clubs, and would like to thank you for bringing this matter to our attention, and allowing us the opportunity to investigate.
As mentioned in our phone conversation, I have logged your query to our national Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Firstly I would like to apologize for the unpleasant experience you have had in dealing with our clubs, and would like to thank you for bringing this matter to our attention, and allowing us the opportunity to investigate.
As mentioned in our phone conversation, I have logged your query to our national Debtor Manager, who should be in contact with you as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs