Debit order

Dear Zone Fitness

I'm writing to express frustration about recurring issues with monthly debit payments. For the third consecutive month, payments haven't been debited on time, resulting in unnecessary fees.

Despite discussing this with your Westgate Mall financial manager, the issue persists. I've confirmed no debit stops are on my account.

I request:

1. A clear explanation for the missed debits 2. A resolution to ensure timely payments

If unresolved, I'll consider alternative payment arrangements, such as paying on my pay date (15th of each month).

Looking forward to a prompt resolution.