Contract Cancellation Ignored

<p> I got 3 separate calls from the Cape Quater team offering me a renewal deal back in August. I declined the offer and said stated that I would not be renewing my contract.</p> <p><br />Not one of the people that I spoke to said that they needed my cancellation request/notice in writing as well. I was told by one guy "I'll make a note and make sure of it", when I reiterated that I didn't want any "accidental/additional" debit orders off my account.</p> <p> <br />Needless to say that my request has been totally ignored and I only found out after receiving an SMS re my membership debit order from the gym last month.</p> <p> <br />I responded to that SMS with and instruction NOT to debit my account and even after sending several angry SMS replies to Jodi, you guys still didn't cancel my Contract & debited my account!</p> <p> <br />You guys and the team at Cape Quater should be accountable. This rolling month to month post contract BS is just a ********** way of making money. </p>