Completely UNPROFESSIONAL

<p>I have been a member at zone fitness for over four years and in four years I have never been so dissapointed!!</p> <p> </p> <p>I have joined on on a normal membership and upgraded to superclub memebership and I have been most content until now. On arriving at zone fitness wynberg on the 5th of June 2017 i was told the my debit order payment has not gone through, this was not a problem as I was willing to pay whatever was needed to b payed. The girl behind the counter the preceded to tell me that I needed to pay an extra fee because the debit order did not go through. I agreed to pay as I knew it was a small fee of 30rand but the amount she added to my account was not what I expected to pay. Not only did she fail to explain to me why I was paying the amount but she expected me to be completely calm about it. She then took my money issued my invoice an walked away. The manager was watching the situation also failing to explain anything to me. I am completely appalled at the way this situation was present to me.</p> <p>I am at this point going to cancel my membership and I suppose that is going to be another problem on its own. I am definitely going to share my experience so that this does not happen to others in future</p>