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vuyisani G

1 reviews | Active since Jun 2016

20 Jun 2016, 20:36

charging customers extra money for no reason

<p>I joined zone fitness gym in February this year and they keep charging me extra money even when I pay on time and they create excuses. They are seriously abusing their power over defenceless customers like us and I don't know what to do</p>

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Replies (1)
Zone Fitness
Zone Fitness's reply21 Jun 2016, 08:52
Official

Good Day Vuyisani

Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.

As discussed in the email correspondence I have sent, I will be logging your complaint to both the Operations & Regional manager of the Club, someone should be in contact as soon as possible to assist.


Kind Regards

Stephen

Zone Fitness Clubs