1 reviews | Active since Jun 2016
Cancellation of membership
<p>I have sent an email cancelling my membership. No response from ZF and still deducting. </p>
Good Day Ms Gerber
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, she should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Good Day Ms Gerber
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our phone conversation, I have logged your complaint to the Operations Manager of the club, she should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
I would like to thank Stephen and their team for the speedy response and want to mention that the refund was paid into my account this morning. Thank you.
I would like to thank Stephen and their team for the speedy response and want to mention that the refund was paid into my account this morning. Thank you.