bK
bev K

1 reviews | Active since Dec 2015

29 Dec 2015, 09:07

BUY YOURSELF OUT OF CONTRACT!!!!!

I joined you gym around the end of Dec '14 and soon after that i was relocated to Port Elizabeth where i am still residing. I immediately contact yourselves, to inform your of this situation,and requested that the membership be cancelled as you have no branches in PE, I NEVER USED THE FACILITY AS IT WAS NOT EVEN BUILT YET! i get billed every month for a service that I CANNOT USE...and was told that I must \BUY MYSELF OUT OF THE CONTRACT"!!! ....***!!! i have been paying for the last 12 months for nothing!!!!<br> <br> I find this is totally unreasonable and unfair. I have on numerous occasions requested that this contract be cancelled....but to no avail!!!!! <br> I am hereby requesting yet again for the membership to be cancelled with immediate effect. I am about to get legal advice on this matter"

0
Replies (1)
Zone Fitness
Zone Fitness's reply29 Dec 2015, 09:27
Official
Hello bevkotze,

Thank you for contacting us regarding your membership. The club manager will contact you shortly to assist you with your request to cancel your membership.

Best regards
Santie
Zone Fitness Clubs