Breach of contract, over charging and terrible customer service

<p>This is the second time I have signed a contract with the Zone Fitness in Kloof Street. The first contract was a one year contract that would continue on a month-to-month basis once the year had commenced. I was charged for about six months after the one year contract had ended which was my fault as I did not read the contract properly.</p> <p> </p> <p>The second time I signed this same one year contract I specifically added in a clause stating that once my year was up, I was to be notified both telephonically and via email. This was signed off by both parties, making it legally binding. </p> <p>I have been recieving calls monthly to pay my account. I asked Sacha from Zone to please email me my contract so that I could see when my year was up. She took a week to send this to me, after many reminders. The year was up three months ago but I did not recieve a notification of any kind, and have been charged for the past three months *******ly. </p> <p>I immediately told her to terminate my contract and refund me the past three months payments. My emails have been ignored for the past day, and I have been phoning constantly the past two days to get hold of Sacha, but each time I am told that she is on the phone or has stepped out. I am clearly being avoided, as when it is time to pay she calls and messages me non stop- but suddenly she is unavailable for the past two days?</p> <p> </p> <p>Zone have breached their contract with me and are continuously ignoring my calls and emails. I would just like my money refunded and be done with this business. And as I am being ignored I have no other option at this point. </p>