Billing _A|_ Poor Service/Response

I am very disappointed with Zone fitness. Firstly I mail to inform ZF Cobble walk that my banking details have changed. It was confirmed that everything is in order and up to date (I also confirmed a day prior to deduction to ensure the process was completed successfully - Just to double check). Once I realised it hasn't been deducted I contacted ZF again and they apologised and asked if it can be deducted the next week which I was fine with (Again not done). Last week I received an SMS to inform me my account is outstanding. Once again contacted ZF and again the lady apologising for the error and stating it will be corrected. Today, 3 weeks down the line I receive another SMS to say my account is outstanding. <br> <br> The most frustrating of this whole story is the fact that I have to request assistance constantly as the only reply I get is \This and that person will get back to you"";1;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;814716;720622;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 14:43;15/09/11 13:24;Disgusting service at it worst;***;Call Centre;***;I am a very unhappy client that has been let down by Netflorist, not once, not twice but all the time when i place an order. It is either late or not delivered on the day specified.<br> lately I placed an order on the 8th and was delivered on the 11th afternoon after the Manager there promised it would be delivered in the morning. Pathetic and lack sense of urgency and customer satisfaction and priorotising deliveries is noton their wish list or even to do list.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;732402;746152;28;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:18;15/09/11 13:26;refusing to refund;7,41E+12;husein;***;I've registered for 2 courses with College SA and payed R27 850 in cash and now i want to cancel one of the courses but the college is refusing to cancel it and refuse to refund me .tried to engage with them and they are sending me from pillar to post ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894838;719227;6;5;0;1;0;0;5;NULL;NULL;NULL;15/09/11 15:22;15/09/11 13:27;very impresses;6,80E+12;ferial;***;working with debtbusters on my debt problem and thanks to ferial im on the road to freedom from my debt. Thank you ferial you have performed <br> beyond my exppects and my husband and me are so happy for you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;792864;873743;36;5;0;0;0;0;5;NULL;NULL;NULL;15/09/11 15:23;15/09/11 13:30;Great Service all round;5,51E+12;;***;The removal was ordered from eddies transport in kew Johannesburg for 10cubic meters to sedgefield. Adele was efficient and hepful and the price was good.<br> Eddies subcontracted the job to Removals and Storage for Africa based in Sedgefield. They were on time, efficient, and professional. Everything arrived intact and I am completely satisfied with the service received.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894841;891785;13;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:22;15/09/11 13:30;PHYSICALLY THREATENED ;;FEROZ;;Not only are you very keen to want over R13 000 for vehicle repairs but when an inquiry is made as to why the vehicle is still not fixed to my satisfaction I get threatened with physical violence, sworn off the premises with a further threat to damage my vehicle if I do not do so. I find you to be highly unprofessional and worthy of a huge complaint. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;328753;770649;34;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:27;15/09/11 13:35;No feedback after several tries to contact them;;;***;I ordered something from groupon on the 13 August and received an email on the 14 August advising that I will receive my product in 14 days. Today is the 11 September and I still I have not received anything. I have been trying to contact groupon on ***, but there is no answer and I left contact me messages on their website and I still have not head anything from them. I AM VERY DISAPPOINTED WITH GROUPON, i have been using groupon for a long time and I have never experienced this before. I WANT MY MONEY BACK AND I WILL NEVER USE IT AGAIN. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;379889;845514;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:23;15/09/11 13:40;Bad Attitude and ******** ;;Malini;***;I ordered a headboard and a storage ottoman from Popular Furnishers Randburg on Tuesday 8 September 2015. I placed my order with Sumithra who assured me that I would have the order delivered to me by Thursday 10 September 2015 latest. I was then told on Friday morning that the wrong storage ottoman was delivered to the store and I would not be receiving my order. I spoke to Malini who was extremely rude and refused to allow me to speak to the owner of the store. She insisted she makes the final decision as she is the store manager and she threatened to cancel my order. She eventually did cancel my order. I have never been treated by any person sales person with such a dirty attitude and disrespect before. I am disgusted by Malini's don't care attitude and she will lose many customers hereon. I will never purchase anything from this store again. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;634188;891689;2;5;0;0;0;0;5;NULL;NULL;NULL;15/09/11 15:09;15/09/11 13:42;Excellent service!;9,21E+12;Daniel;***;Great service!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894832;891784;8;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:38;15/09/11 13:43;installation of new roof;7,21E+12;Marius Botha;***;Dear Marius<br> <br> No words can express my disappointment on the service that we received from you.<br> When we engaged your services we were assured that the installation of the roof does not take longer than a week but this has not been our experience. The most frustrating part is that whenever there are delays we always have to phone and find out what is the problem. Not even once have we received a call from you advising us that there will be problems. <br> We paid you the full amount early in August and I told you that I will be having guests on the first week of September and would like to have the project finalised. There was a delay in delivering the roof tiles from your company and we kept phoning you for over a week trying to find out what is happening.<br> <br> The tiles were delivered 2 after 2 weeks of phoning and following up with you. There was also another delay from you for delivering the trusses for the old structure and I made you aware that we were staying in a house without a roof. Sadly last week Thursday it rained and my house was flooded, I sent you an sms notifying you that my house was flooded and there was no respond. The next day Friday the 6th it rained again an ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;390449;805803;13;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:28;15/09/11 13:46;Turbo Direct didn't repair my turbo but charged me;8,00E+12;Chris Kambouris;***;I phoned Turbo direct and spoke to Leigh Babtista and told her that I have a VW Tiguan Turbo that had play on the shaft it and made a noise while driving. She told me to send the turbo to them to have a look at and then they can Quote me on the repair.<br> They quoted me on the repair and she promised me that the turbo would be ?s new' back within specs when they are done.<br> I paid the money and when I received the turbo after they 'repaired' it, it had the same play on the shaft as when I send it to them. I took a video clip of the play, at least 1mm play, and sent it to Tyron Roll who worked on the turbo at turbo direct. He confirmed that the play does not look correct and that I had to send it back to them. This was done at my own expense even though it was there mistake. <br> When they received the turbo Tyron phoned me and said that play should be 0.1mm and agreed that it was more than that, but that the turbo passed their tests and was actually repaired. They send it back to me and I had to pay again for the courier. When the mechanic fitted the turbo the noise was worse. I phoned Turbo Direct again and they did not come back to me for a week now. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;869169;216;17;5;0;0;0;0;5;NULL;NULL;NULL;15/09/11 15:45;15/09/11 13:50;THANK YOU CERILEIGH DIXIE!;6,81E+12;Cerleigh Dixie;***;Thank you for your professional and absolutely outstanding service, and securing me the STPC.<br> I wish more people in the service world could be like you, you have now become my preferred travel agent . I spoke to many travel agents before contacting you and not one of them bothered to inform me about the STPC. <br> Also, thanks for the great deal on the tickets <br> Keep up the great work.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854811;827593;22;5;0;1;0;0;5;NULL;NULL;NULL;15/09/11 15:28;15/09/11 13:52;Excellent call center experiance;9,11E+12;Mzwandile;***;Hi, I would like to thank Mzwandile m from Jenus Health for spending extra time with me to advice me on my medical aid.<br> He has a friendly attitude and excellent product knowledge. My experience with the call center was quick and helpful and I would recommend Jenus health and their products to anyone.<br> <br> <br> Thank you and best regards,<br> <br> Ivan Jacobs<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894856;854092;13;2;0;0;0;0;2;NULL;NULL;NULL;15/09/11 15:19;15/09/11 13:54;No Service history book;5,81E+12;Pierrie;***;The car was advertised with a full service history. I Bought the car a few weeks ago and still waiting for my service books on the vehicle. I need the book for the motor plan and the insurance company. There is also a noise in the engine on start up. Lack of power and heavy on fuel.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894857;873056;7;5;0;0;0;0;5;NULL;NULL;NULL;15/09/11 15:42;15/09/11 13:55;i believed that you are good and you are;;;;i had faith in you from the beginning, and in the end you kept me proud, i commanded you to many people because i had a good experience with you and because you are so helpful. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;894858;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/11 15:35;15/09/11 13:56;No update, not answering call, Just hanging up;9,00E+12;;***;Recently I was getting excited about my MTN insurance because when I reported that the phone they gave me keeps on saying \searching...\"" for signal their response was quick"